How the London Stone Welcome Pack helps sell your garden design

It all started in 2011 – a simple idea for making life easier for designers and landscapers. Why not, we thought, provide a sample box of all our stone products?


When we chatted to Jane Shankster of Arthur Road Landscapes, Wimbledon, at Futurescape this year, she told us:

“It’s very useful for taking to clients. It’s heavy, but I keep it in the van. Clients like to be able to see and touch and compare stones side by side.”

Which, of course, is exactly why we created it.

About to enter its seventh year, the sample box has grown a lot since the early days and now forms part of our new Welcome Pack. Free to everyone who joins our Landscape Specialist Scheme, the pack includes the sample box of all our Natural Stone and Porcelain, plus samples of all our Millboard composite decking and Ardex pointing.

Sales Director, Chris Durnford explains why your clients find it so useful:

“It allows people to touch and feel the stone, lets you lay out all the stones available in a certain colour, and each sample displays the correct edge and surface finish, so clients get a real idea of texture and detail.”

The addition of our Porcelain range to the samples has proven particularly useful in showing clients which colours are a match for Natural Stone, and for reassuring clients that Porcelain is every bit as suitable—in some situations more so—for outdoor paving.

With all the samples in front of you, it’s easy to mix and match Millboard with paving, and all pointing samples list which stone products they’re particularly suited to.

We’d always advise, especially where an individual stone product offers a wide range of colour variation, that you ask us to send a larger sample of anything your clients like the look of—or, of course, they can pop along to one of our showrooms to see the possible choices in situ. You know we’ll look after them well.

Before they settle on anything, though, why not leave some of your samples with them, so they can ponder the possibilities?

You won’t be left with any gaps, as we’re always happy to send fresh samples to top up your pack, and it gives people a chance to match them against walls and bi-fold doors at their leisure.

If you’ve not yet joined our Landscape Specialist Scheme, click through now. Your Welcome Pack will be with you shortly.

By London Stone Blog | Published 9th March 2017
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