What is the London Stone Delivery Promise?
We know how important delivery is to you. We want you to have complete confidence that your order will be delivered on time and with a smile. The London Stone delivery promise is our guarantee to you. You've placed your order, now sit back and leave the rest to us.
Free Nationwide Delivery
Whether you are a trade or a retail client, London Stone offer free* nationwide delivery (T&C's apply) on all orders over £750 + VAT on all of our products. A flat rate of £65 + VAT applies on all orders under £750 + VAT.
Next Day Delivery
London Stone keep extensive stock of material at our distribution centre. If you place your order before 1pm we can deliver it to you the very next day*. Delivery services don’t get much quicker than that. *Subject to delivery slots availability.
Our Own Fleet
Whilist we will always endeavour to deliver your order on a London Stone vehicle, there are occasions when we will use third party hauliers.
We use state of the art delivery tracking software, so you can track your order easily and online. You will receive a text and an email the night before giving you a one-hour window of when to expect their delivery the following day. The following morning, you will receive an update when your delivery lorry leaves our yard. You will then receive a final update when your delivery is 15 minutes away.
Our modern fleet of Hiab vehicles are all less than 4 years old giving us and you peace of mind that our lorries are out on the road and not in the garage.
We Can Do
We have a range of vehicles from small transit vans all the way through to 32-ton rigid Hiab vehicles coupled with a positive CAN-DO attitude ensures that whatever the conditions, we will get your delivery to site when promised.
Belt and Braces
We invest significantly in our packaging to ensure our stone doesn’t get damaged in transit. Our vehicles are fitted with 360 cameras, speed restricted and harsh brake warnings to ensure they are driven safely and courteously.
Customer Focused Drivers
Our delivery drivers are the front line representing our brand. You will find that London Stone drivers are experienced, well trained and courteous.