Author Archives: blog

Why we love Trustpilot at London Stone

Why we love Trustpilot at London Stone – we explore how the customer service review platform has helped shape London Stone, and why it is so important to us to keep service at the forefront of our ethos

“I do take reviews quite personally,” says Chris Durnford, our Customer Experience Director, who gives an individual response to every London Stone review, good or bad, posted on Trustpilot and has done since August 2017. That’s 220 to date!

Members of London Stone winning the BALI Principal Award in the Affiliate Exceptional Service category at the 2018 awards – in part due to our Trust Pilot score read more

London Stone’s Surrey Showroom; From Concept To Completion

London Stone’s Surrey Showroom; From Concept To Completion – Founding Director Gavin Walley talks us through the concept and design of the Surrey Showroom; the newest asset in the London Stone showroom portfolio.

The Surrey Showroom in all it’s glory – a space for inspiration, contemplation, and a little relaxation

A showroom, like a website is a view into a business. What you see on the outside is usually a reflection of what’s inside.  Our showrooms are the face of our business and for many people the only contact they will ever have with the company. They are an opportunity for us to showcase not only our products and services but also our people and the personality of the business. read more

A Busy Year For Our Charity Partners Greenfingers And Perennial

A Busy Year For Our Charity Partners Greenfingers And Perennial – we take a look at what our charity partners have been up to in 2018, as well as a look forward to what 2019 has in store.

As Christmas approaches, it’s time to check in with Greenfingers and Perennial, the two charities we at London Stone support through our Landscaper Specialist Scheme.

Greenfingers’ garden Andy’s at St Andrew’s Hospice, Grimsby, has been transformed from a grassy area with hedging and borders unsuitable for wheelchair access to a pirate-themed multi-sensory experience. Picture courtesy of Greenfingers. read more

BALI’s 2018 Affiliate Exceptional Service Principal Award Goes To London Stone

BALI’s 2018 Affiliate Exceptional Service Principal Award Goes To London Stone – we are ecstatic to have won this prestigious award from the British Association of Landscape Industries 

Is there a big smile on our faces? We can’t help it! Last Friday saw the annual prestigious BALI Awards and here at London Stone it’s hard to express just how chuffed we are to have been given the Principal Award in our category of Affiliate Exceptional Service.

Our team collecting the Principal Award on stage at the Grosvenor House Hotel on London’s Park Lane (photo courtesy of the APL) read more

Why London Stone Is Partnering With Vistagreen

Why London Stone Is Partnering With Vistagreen – learn more about why we’ve partnered with this dynamic company and learn more about their amazing products.

A passion to create inspiring environments. Using the highest quality materials. Constant innovation. Does that sound like London Stone? It certainly does.

Vistagreen artificial wall panels at their HQ in Surrey – lavender Colour Box planting adds colour and texture

But look at Vistagreen’s website and you’ll find it’s actually their description of their values and approach, which is why we’re so pleased to be working with Paul Alder and his company. read more