Chris is the Customer Experience Director at London Stone. He oversees developing the company brand and continually strives to improve the experience received by our customers. Chris thinks that he is the best snowboarder in the company – something that he tries to prove each year on our company ski trip!
Chris Durnford
As the Customer Experience Director, my main role is to ensure that our customers are getting the very best service we can offer, in line with our brand promise. I am responsible for the continued development of the London Stone customer experience and our Brand Identity. On a day to day basis I work closely with each department to ensure that each customer service interaction leads to an overall unparalleled customer experience that our clients have come to expect from London Stone. I began working for London Stone as a Sales Advisor, and I have also managed our Middlesex Showroom, so I feel that I am well-placed to help our customers.