London Stone's Landscape Consultants

London Stone's Landscape Consultants are known in the industry for their outstanding customer service. Discover what our team can do to help you grow your business.

What our Landscape Consultants offer

Our Landscape Consultants work with designers, landscapers, architects and developers. Each is based in one of our showrooms across the country. You can regard them, as team head Jamie Norris puts it, as “a free add-on to your business”, helping you find exactly what’s needed.

Experience and knowledge

We're very proud of the understanding our consultants have of the industry. Some have joined us after many years with our competitors. Others have transferred from other parts of the company. All know our products and customers inside out. Nick Rixton, who is based in our Bristol showroom, even used to a be London Stone customer for the many years he worked as a landscaper.

All this industry experience and knowledge means that our consultants understand where you’re coming from. They know the problems, can suggest solutions, explain materials and make sure you get exactly what you need. And they can supply you with information to give your client. “We’ve got decades of experience within the team—I had 22 years in the industry before I joined,” says Jamie Norris, Head of Business Development - South.

“We’re a close team and we help each other,” adds Stuart, Sales Director. “All that experience is priceless. We can give laying advice, installation advice, cleaning advice… Our role can help deliver brilliant projects."

Nationwide coverage

Our team has doubled in size in recent years, thanks to demand. “Now we can give even better service,” says Stu. “It’s about supporting the customers, doesn’t matter how small the project is. We build relationships with customers face to face, help them with their clients.”

Here for your clients

Our growing number of showrooms is all part of this help, as they’re the ideal place for you to send your clients to view products and for you to browse displays yourself.

Close integration of showroom staff and Landscape Consultants makes it easier to use our service. If you speak to a sales advisor in the showroom and think a visit to your project could help, your local consultant will make a site visit and discuss the products you've seen. If the consultant comes to you first, they can outline the likely products and, when you visit the showroom, you'll know the staff are ready to help.

This is all a welcome difference from the trend across the landscaping industry, where besides some companies reducing their trade-focussed workforce, others trade entirely online. “Online companies don’t have sales teams, so you can’t have conversations with them about schemes you’re working on. It's also more difficult to resolve any issues.” says Stu.

No job too small

Think you'll only get noticed if you have a big project? Think again! "It's about supporting customers," says Stuart. "It doesn't matter how small the project is." And if you share your project online, then we'll repost, so you get more publicity.

Landscape Consultants - here for you

As a designer or landscaper, you'll have someone who knows all about your project and what it needs. Don't worry about a hard sell; we're here to assist, not sell you something you don't need.

What our consultants do, above all, is save you time and, therefore, money. It's like having someone in the office with an eye on the to-do list. With us keeping an eye on the stages of a project, making sure, the materials are ready when you are, delivered to the site on time, it eliminates the chances of your having to hang around twiddling your thumbs when things haven't gone according to plan. And if, on the odd occasion, things do go wrong? You always have a point of contact to go to directly within London Stone.

Contact your local Landscape Consultant

So why not get involved with this vastly experienced and welcoming team? To speak to your local Landscape Consultant, find contact details below. You can also contact every showroom directly, by telephone, WhatsApp channel or email. Or just drop in! Our staff will be ready to help.

Meet the team

Stuart Williams - Head of Business Development - North

Stuart joined in April 2020. Previously at Marshalls, Stuart had 13 years' experience in both commercial and domestic projects. He now heads the northern section of our team.

Contact: stuartwilliams@londonstone.co.uk / 07500 121119

Jamie Norris - Head of Business Development - South

Coming to London Stone in April 2019 from fellow supplier Marshalls, Jamie offers his customers an abundance of technical and product knowledge.

Contact: jamienorris@londonstone.co.uk / 07834 806443

Jennie Palmer - Senior Project and Account Manager

Jennie came to us from natural stone specialist, CED. With over twenty years' experience, she's gained a wealth of expertise in both the domestic and commercial market. Find out more about Jennie.

Contact: jenniepalmer@londonstone.co.uk / 07730 130916

Jack Coker - North London Showroom

Jack knows our customers and materials inside-out, having been an integral member of our sales team since he joined in 2020.

Contact: jackcoker@londonstone.co.uk / 07885 895133.

Michael Binek - Birmingham Showroom

Michael recently joined the team with a wealth of experience, having worked for competitors Bradstone and Pavestone.

Contact: michaelbinek@londonstone.co.uk / 07497 182480.

Nick Rixton - Bristol Showroom

Experienced landscaper Nick used to work with his family business, the award-winning design and build company Greenbird Gardening.

Contact: nickrixton@londonstone.co.uk / 07497 182465

Marc Ryan - Hampshire Showroom

Marc is our Landscape Consultant and Hampshire showroom manager. He has extensive experience in retail and home design and flourishes on helping the customer ensure their finished project meets their vision.

Contact: marcryan@londonstone.co.uk

Steve Goulds - Kent Showroom

Steve's has gained vast experience across London Stone in various roles including as an estimator and showroom manager. Now Sales Support Manager, he provides vital support to the team by making sure the admin goes smoothly and also taking orders and supplying quotes direct to customers.

Oliver Bowyer - Manchester Showroom

Oli has plenty of experience in hands-on landscaping, including working for a landscaper in the North West, before going on to teach all aspects of landscaping at Myerscough College.

Contact: oliverbowyer@lsb-admin

Ryan Long - Middlesex Showroom

Ryan has had much experience in the landscaping materials sector, including as a branch manager for a national building company.

Contact: ryanlong@londonstone.co.uk

Alin Bursuc - Milton Keynes Showroom

Alin started working for us when I was 19 and really knows the company and products, starting in the yard, moving to Sales and then making huge improvements as Transport Manager. He knows London Stone and our products inside-out.

Contact: Alin@londonstone.co.uk 07523 503350

Dan Pain - Surrey Showroom

Dan, based at our Surrey Showroom in Farnham, has 14 years' experience in the landscaping business, including five years running his own successful landscaping company.

Contact: danpain@londonstone.co.uk 07834 1806448

In the Back Office

Ellie Frost

Working within our sales team for over five years, Ellie joined Steve Goulds as Sales Support, providing assistance in supplying quotes and orders, and being a point of contact.

Laura McDaniel

Laura joined the London Stone team in 2020 as a sales team member, bringing experience in bespoke worktops and natural stone and tile. She now supports our Landscape Consultants raising quotes and orders and acts as a point of contact for our trade customers. 

Originally published: July 2023 Updated: January 2026