What should I look for when choosing my gardener?
Here’s a good list:
1. Insurance: You wouldn’t allow other service providers into your home without insurance, so apply the same rule to your garden. A professional gardener should have Public Liability Insurance, Employee Insurance if they employ other people, and, in some instances, Professional Indemnity (this rule applies to the designer and landscaper too).
2. Qualifications: Horticultural qualifications include City & Guilds, NVQs, RHS qualifications, degrees in various plant-based, design-based subjects. The list is long!
3. Experience: Gauge this by speaking to your prospective gardener. They may have previously worked for public gardens and not domestic gardens. Ask them what sort of work they have done before, which area and size of garden, to see if they suit your garden’s requirements. Enquire about CPD (Continual Professional Development). Things can change quickly in horticulture and keeping on top of those changes is part of a gardener’s role. From plant names, to possible pest and disease issues, through to legislation of chemical control, we should all be up to date. Don’t be afraid to ask for references.
4. Tools: Your gardener should provide all the tools they need for the job. They shouldn’t be using yours. This could be an insurance issue should something go wrong.
5. Costs: The cost of hiring a gardener varies across the country. Like with most services, cities such as London and areas such as the South East of England are likely to be more expensive than elsewhere. But do remember, an hourly rate that a gardener charges has to include all of their business costs (PAYE, insurance, vehicles, fuel, tools, business rates, training and CPD). As with most services, if a deal looks too good to be true, it usually is.
6. Communication: You will hopefully have a long and mutually beneficial relationship with your gardener, so you need to get along. Your gardener will have an idea of what needs to be done over the course of a year. You will have an idea of what you require. This needs to be communicated so you both manage expectations.